Protecting our members in a digital world.
In today’s digital environment, protecting personal and financial information is more important than even. At Acorn, safeguarding our members’ data is not just a responsibility-it is a core commitment. As a member-focused financial organisation, we believe that trust must be earned every day. That is why we continuously invest in cybersecurity, compliance, and robust digital protection measures designed to keep our members safe.
Cyber Essential Certified Security
We are extremely proud to share that Acorn has achieved Cyber Essential certification, a recognised UK government-backed scheme that verifies organisations have strong cybersecurity protection in place.
The certification demonstrates that we meet strict standards designed to protect against the most common cyber threats including
- Malware and ransomware
- Phishing attacks
- Unauthorised system access
- Data breaches
This certification was independently assessed through the Cyber Essential scheme, confirming that our systems meet the required safety controls. Click here to view the certificate.
A message from our CEO
At Acorn, our leadership team recognises that protecting member’s data is fundamental to maintaining trust. CEO Clive Henly emphasises that cybersecurity is not just about compliance, but about responsibility to every member’s we serve.
At Acorn, our members place their trust in us not only to support their financial wellbeing but also to safeguard their personal information. Achieving Cyber Essentials certification reflects our commitment to maintaining strong cybersecurity standards and continuously improving how we protect the people we serve. As a member-focused organisation, everything we do is guided by what is best for our community. Protecting our members’ data is not simply a regulatory requirement – it is a responsibility we take very seriously.” – Clive Henly, CEO
How Acorn Protects Member data
We use a range of security measures to ensure your data is protected at every stage.
- Secure system and infrastructure – Our technology platforms are protected by modern security controls designed to detect and prevent threats.
- Strict access control – Only authorised personnel can access systems and data when necessary.
- Continuous monitoring – Our systems are regularly monitored to identify and respond to potential risks.
- Regular security updates – We maintain up-to-date security updates and system updates to stay ahead of evolving cyber threats.
Working for Members, Not Profit
Unlike traditional financial institutions, Acorn operates with a clear purpose – to serve the interest of our members.
Acorn membership offers;
- Responsible lending.
- Ethical financial services.
- Transparent processes.
- Strong protection of member information.
Every decision we make is guided by what is best for our members and their financial wellbeing.
Helping Members Stay Safe Online
Cybersecurity is a shared responsibility. We are committed to helping our members protect themselves online by sharing simple tips and advice such as:
Never share personal banking details.
Be cautious of suspicious message/emails phone calls.
Use strong passwords and secure devices.
Contact Acorn immediately if something doesn’t feel right.
Together we can build a safer digital environment for our community.
Our Promise
At Acorn, protecting your data is not optional – it is fundamental to who we are. By maintaining recognised cybersecurity standards and continually strengthening our systems, we ensure that your personal information and financial data remain safe and secure.
Your trust matters. And we work very hard to protect it.
Make the most of your Acorn membership
Explore our range of savings accounts and loan products designed to support your financial goals. Whether you’re building savings, planning ahead, or looking for responsible borrowing options, Acorn offers solutions tailored to your needs.
View our Savers View our Loans
Not a members of Acorn Community Bank?
If you are looking for a financial organisation that puts people before profit, acorn Community Bank is here for you. We offer secure savings accounts, responsible and affordable loans, and financial services designed to support the wellbeing of our members and local community. By joining Acorn, you become part of a trusted community focused on helping people build stronger financial futures.
