Need help?

  • Why Choose Acorn for Support?

    When you borrow from Acorn, your loan comes from the shared savings of fellow members, and we take this responsibility seriously. If you’re having trouble with repayments, we’re here to help. Open communication is the first step toward finding a solution that works for you.

  • Struggling with Loan Repayments?

    We understand that life’s unexpected challenges can sometimes make loan repayments difficult. That’s why we prioritise options and guidance tailored to your needs while fostering a community that values responsible borrowing and saving.

  • Why acting quickly matters

    Delays in addressing repayment challenges can impact your credit rating, making future borrowing, securing a mobile contract, or even renting a home more difficult. By reaching out early, we can work together to create a manageable plan that protects your financial health.

  • Reach out to us

    If you’re facing difficulties, don’t hesitate to contact us.

    Our team is here to explore flexible options, including repayment plans that suit your current situation.

  • Independent advice for extra support

    We also recommend seeking free, impartial advice from trusted organisations, including:

    StepChange Debt Charity:
    stepchange.org | 0800 138 111

    Citizens Advice:
    citizensadvice.org.uk | 03444 111 444

    National Debtline:
    nationaldebtline.org | 0808 808 4000

    Christians Against Poverty (CAP):
    capuk.org | 0800 328 0006

  • Our commitment to you

    We understand that financial struggles can stem from job loss, unexpected expenses, or other life events. If we don’t hear from you, we may need to take further action, including debt recovery measures. However, our primary goal is to work with you to find solutions and safeguard your financial stability.

    At Acorn Community Bank, you’re never alone. Let’s work together to overcome challenges and build a brighter financial future. Reach out today for support.